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Refund/Cancellation Policy

 

Savannah Larson Digital is committed to providing high-quality digital marketing services. However, we understand that situations may arise where you need to request a refund or cancel a service. Please review our policies below:

 

1. **Service Refunds & Cancellations**:

   - **Digital Marketing Services**: Once the service has been rendered or work has commenced, refunds are not available. If you wish to cancel a service, you must do so within 48 hours of purchase. Cancellation requests made after this period will not be eligible for a refund.

   - **Consultation Services**: Cancellations made at least 24 hours before the scheduled consultation are eligible for a full refund. Cancellations made within 24 hours of the consultation are non-refundable.

   - **Subscription Services**: Monthly subscriptions can be canceled at any time; however, the service will continue until the end of the current billing cycle, and no partial refunds will be issued.

 

2. **Return Merchandise Authorization (RMA) Process**:

   - **Requesting a Refund**: To request a refund, please contact our customer service team at savannahlouiselarson@gmail.com. Include your order number and a detailed explanation of your request.

   - **Processing Time**: Refunds will be processed within 7-10 business days after approval. Refunds will be issued to the original payment method.

 

3. **Chargebacks and Disputes**:

   - In the event of a chargeback, **Savannah Larson Digital** reserves the right to dispute the claim if the service has been delivered as agreed. To avoid disputes, we encourage customers to contact us directly to resolve any issues.

 

Fulfillment/Shipping Policy

 

**Savannah Larson Digital** is dedicated to delivering timely and effective digital marketing services to our clients. Please read our fulfillment policy to understand how and when your services will be delivered:

 

1. **Service Delivery**:

   - **Timeline**: After purchase, services will be initiated within 3-5 business days, depending on the complexity of the project. You will receive a confirmation email outlining the project timeline and deliverables.

   - **Consultation Services**: Scheduled consultations will take place via video conferencing platforms at the agreed-upon time. Links for the consultation will be provided 24 hours before the appointment.

 

2. **Service Format**:

   - **Reports and Deliverables**: All final deliverables will be provided in digital formats (e.g., PDF, DOCX, etc.) and will be delivered via email or a secure file-sharing platform.

   - **Ongoing Services**: For ongoing services, such as social media management or SEO, regular updates and reports will be provided as per the agreed schedule.

 

Terms and Conditions

 

Please carefully read these terms and conditions before using the **Savannah Larson Digital** website. By accessing or using the website, you agree to be bound by these terms:

 

1. **Use of Services**:

   - You agree to use our services for lawful purposes only. Any unauthorized use of our services will result in termination of your access to the website and possible legal action.

 

2. **Intellectual Property**:

   - All content on this website, including text, images, logos, and other materials, is the property of **Savannah Larson Digital** and is protected by copyright law. Unauthorized use or reproduction of any content is strictly prohibited.

 

3. **Limitation of Liability**:

   - **Savannah Larson Digital** is not liable for any direct, indirect, incidental, or consequential damages that may result from the use of our services or website. This includes, but is not limited to, loss of data, profit, or reputation.

 

4. **Changes to Terms**:

   - We reserve the right to modify these terms at any time. Any changes will be posted on this page, and continued use of the site will constitute acceptance of the new terms.

 

Privacy Policy

 

**Savannah Larson Digital** is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information:

 

1. **Information Collection**:

   - We collect personal information, such as your name, email address, and payment details, when you make a purchase or subscribe to our services. We also collect non-personal information, such as browser type and IP address, to enhance your experience on our site.

 

2. **Use of Information**:

   - The information we collect is used to process your orders, provide customer support, and improve our services. We do not sell or share your personal information with third parties without your consent, except as required by law.

 

3. **Data Security**:

   - We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

4. **Cookies**:

   - Our website uses cookies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

 

Business Information

 

Frames for Mirrors LLC is operated by Savannah Larson. Our business operates under the DBA name **Savannah Larson Digital**.

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Country: USA  

State: [Your State]  

City: [Your City]  

 

**Customer Service Contact**:  

- **Email**: savannahlouiselarson@gmail.com)  

- **Phone**: +1 (813) 468 4185

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